Privacy Policy

We collect information you provide directly and a limited amount of information automatically:

• Quote and contact information you submit through our forms — such as your name, email address, phone number, home address or service area, and details about your home and the cleaning you need.
• Service and billing information created when you become a client — such as your service plan, scheduling history, invoices, and payments.
• Basic website usage information collected by our own first-party analytics — such as pages viewed, general referral source, and the marketing link (if any) that brought you to the site.

We use your information to:

• Respond to your quote requests and questions;
• Schedule, perform, and manage your cleaning services;
• Send invoices and process payments;
• Communicate with you about your service, and (if you opt in) about promotions; and
• Understand how our website performs so we can improve it.

Our website uses first-party analytics that we operate ourselves. We do not use third-party advertising networks, and we do not embed third-party trackers such as Google Analytics or social-media ad pixels. We use your browser’s local/session storage to remember, for example, the marketing link that referred you so we can measure which of our own efforts are working. This information is tied to your inquiry only if you submit a form.

We do not sell your personal information. We share it only as needed to run our business — for example, with staff and trusted service providers who help us deliver cleaning, billing, or communications on our behalf, and only to the extent they need it. We may also disclose information if required by law or to protect our rights, our team, or others.

We keep your information for as long as needed to provide services, meet our legal and accounting obligations, and resolve disputes. When it is no longer needed, we take reasonable steps to delete or de-identify it.

We take reasonable administrative and technical measures to protect your information. No method of transmission or storage is completely secure, however, so we cannot guarantee absolute security.

You may opt out of promotional messages at any time by following the unsubscribe instructions or contacting us. You may also ask us to access, correct, or delete the personal information we hold about you, subject to our legal and recordkeeping obligations. To make a request, contact us using the details below.

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

We may update this Privacy Policy from time to time. The version posted on this page, with its effective date, is the current version. Material changes will be reflected by updating the effective date above.

Questions about your privacy or this policy? Email us at [email protected]. See our Terms of Service for the terms that govern our services.